At p222, protecting the personal data of our Filipino players is a serious obligation — not an afterthought. This Privacy Policy explains exactly what we collect, why we collect it, how we use it, and what rights you have over your own information.
This Privacy Policy ("Policy") describes how p222 ("p222," "we," "us," or "our") collects, uses, stores, shares, and protects personal data in connection with your use of the p222 online gaming platform, accessible at p222.asia (the "Platform"). It applies to all registered players, visitors, and any other individuals whose personal data p222 processes in connection with the Platform.
p222 is committed to protecting the privacy and security of your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission ("NPC") of the Philippines. Where applicable, p222 also observes internationally recognized data privacy standards consistent with PAGCOR's regulatory requirements for online gaming operators.
By registering an account on p222, accessing the Platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. If you do not agree with this Policy, you should not register an account or use the Platform.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, which together form the complete framework governing your relationship with p222.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, p222 is the Personal Information Controller in respect of all personal data collected and processed through the Platform.
p222 has designated a Data Protection Officer ("DPO") responsible for overseeing data privacy compliance and handling data subject rights requests. Contact details for our DPO are provided in Section 15 of this Policy. Our DPO's registration with the National Privacy Commission has been completed in accordance with NPC requirements applicable to personal information controllers processing data of a significant number of individuals.
p222 collects personal data in the categories described below. We collect only the data that is necessary for the specific purposes described in this Policy — consistent with the principle of data minimization under the DPA.
| Data Type | Examples | Required / Optional |
|---|---|---|
| Contact details | Philippine mobile number, email address | Required |
| Identity information | Full name, date of birth, gender | Required |
| Address details | Home address, city, province | Required (KYC) |
| Government ID data | ID type, ID number, ID image (PhilSys, UMID, Passport, Driver's License, etc.) | Required (KYC) |
| Selfie / photo verification | Live photograph for identity matching | Required (KYC) |
| Data Type | Examples |
|---|---|
| Payment method details | GCash mobile number, Maya account reference, bank account details (BPI, BDO, Metrobank) |
| Transaction records | Deposit amounts, withdrawal amounts, dates, transaction IDs, payment provider references |
| Wallet history | Account balance history, bonus credits, adjustments |
p222 records data about your gaming activity on the Platform, including: games played, wagers placed, game outcomes, session durations, bonus usage, and responsible gaming tool activations (deposit limits, self-exclusion events).
When you access the p222 Platform, we automatically collect certain technical data: IP address, device type and operating system, browser type and version, mobile network operator, session timestamps, and Platform feature usage patterns.
When you contact p222's customer support via live chat or email, we retain a record of those communications, including their content, for quality assurance, dispute resolution, and regulatory compliance purposes.
p222 collects personal data through the following means:
p222 processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, p222 processes your personal data on one or more of the following legal bases:
p222 does not sell, rent, or trade your personal data to any third party for their own commercial marketing purposes. Full stop.
p222 shares personal data with carefully selected third-party service providers who process data strictly on our behalf and under contractual obligations consistent with the DPA. These include:
p222 may be legally required to disclose personal data to: PAGCOR in its capacity as p222's regulatory authority; the Anti-Money Laundering Council (AMLC); the National Privacy Commission (NPC); the Bureau of Internal Revenue (BIR); or any other competent Philippine government authority — where required by law, court order, or valid regulatory demand. p222 will, where legally permissible, endeavor to notify affected players of such disclosures.
The p222 Platform uses cookies and similar tracking technologies to deliver, maintain, secure, and improve the Platform experience. A cookie is a small data file placed on your device when you visit a website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Essential for Platform functionality — session management, authentication, security tokens, load balancing. | No — required for Platform to function |
| Functional | Remembers your preferences (language, game settings, login state) to provide a personalized experience. | Yes — disabling may affect functionality |
| Analytics | Aggregated usage data to understand how players navigate the Platform and identify areas for improvement. | Yes — via browser settings |
| Security & Fraud Prevention | Device fingerprinting and behavioral analytics to detect suspicious activity, bot behavior, and multi-account violations. | No — required for security |
You can manage cookie preferences through your browser settings. Disabling non-essential cookies may affect your Platform experience. Note that strictly necessary and security cookies cannot be disabled without losing access to core Platform functions.
p222 retains personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | PAGCOR regulations, AMLA |
| KYC documents | Duration of account + 5 years after closure | AMLA, PAGCOR |
| Transaction records | 5 years from transaction date | AMLA, BIR requirements |
| Gaming activity logs | 5 years from activity date | PAGCOR, dispute resolution |
| Customer support records | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing preferences | Until withdrawal of consent | Consent-based processing |
Upon expiry of the applicable retention period, p222 will securely delete or anonymize personal data in accordance with appropriate data disposal procedures. Where data must be retained for regulatory compliance, access will be restricted to authorized personnel only.
p222 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by p222. To exercise any of these rights, contact our Data Protection Officer via live chat or at [email protected].
p222 will acknowledge all data subject rights requests within 3 business days and will provide a substantive response within 15 business days, or within the timeframe required by law. Complex requests may require additional time; p222 will inform you if an extension is necessary.
The p222 Platform is strictly for adults aged 21 and above in accordance with Philippine law and PAGCOR regulations. p222 does not knowingly collect personal data from individuals under the age of 21.
As a Philippine-focused platform, p222 processes the majority of personal data within the Philippines. However, certain service providers — particularly cloud infrastructure partners and game content studios — may process data in servers located outside the Philippines.
Where personal data is transferred outside the Philippines, p222 ensures that such transfers comply with the DPA's requirements for cross-border transfers. Specifically, p222 requires that recipient entities: (a) provide a level of data protection substantially similar to that afforded by the DPA; (b) are bound by contractual obligations consistent with the DPA's standards; or (c) are located in countries recognized by the NPC as providing adequate protection for personal data.
If you wish to obtain more information about the specific cross-border transfer arrangements p222 relies upon, please contact our Data Protection Officer.
p222 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date of the current version is stated at the top of this Policy and in the document header.
For material changes — those that significantly affect your privacy rights or the manner in which p222 uses your personal data — p222 will provide notice at least seven (7) days before the changes take effect, via email to your registered address or via a prominent in-Platform notification.
Your continued use of the p222 Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using the Platform and may request account closure as described in our Terms & Conditions.
For any questions, requests, or concerns regarding this Privacy Policy or p222's personal data processing practices, please contact us through the following channels:
p222 is committed to resolving all privacy-related queries promptly. If, after raising your concern with our DPO, you remain dissatisfied with p222's response, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines through the NPC's official complaint process.
Six concrete ways p222 protects your personal data — not just in writing, but in the day-to-day operations of the Platform.
p222 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used only to operate your account and the Platform, not to enrich third-party data brokers.
Your data in transit is protected by TLS 1.3 encryption. Sensitive data at rest — including KYC documents — is encrypted with AES-256. The same encryption standards used by Philippine banks protect your p222 account data.
All data processing at p222 complies with the Data Privacy Act of 2012 and NPC regulations. A registered Data Protection Officer oversees compliance. You have full statutory rights over your personal data at all times.
p222 keeps your data only as long as necessary — no longer. Retention periods are defined by law and regulatory requirements. When data is no longer needed, it is securely deleted or anonymized in accordance with NPC guidelines.
If a data breach affecting your personal information occurs, p222 is required to notify the NPC within 72 hours. You will also be notified directly where the breach presents a high risk to your rights — no hiding incidents, ever.
You have eight distinct data subject rights under the DPA — from access and correction to erasure and portability. p222's support team handles rights requests within 15 business days, starting with an acknowledgment in 3 business days.
Our Data Protection Officer and support team are available 24/7. If you have questions about how p222 handles your personal data, or if you want to exercise your data subject rights, reach out through live chat or read through our related policy pages below.
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